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Compensation 990 is an independent service that uses public IRS Form 990 filings as its source data. We clean and standardize this information, but the original filings may contain errors or omissions. Years on this site refer to the organization’s fiscal year end date on the filing.

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Organizations Better Business Bureau Inc.

Better Business Bureau Inc.

Fiscal year ending 2024. Filed on September 30, 2025.

1010 E Missouri Avenue
Phoenix, Arizona 85014

Better Business Bureau Inc. (EIN: 86-0006552) has filed an IRS Form 990 since at least fiscal year 2016. In its fiscal year 2024 IRS Form 990 filing, Better Business Bureau Inc., a 501(c)(6) business league, reported compensation for 11 out of 199 total employees. Among the employees shown here, the average compensation is $293,833. The highest compensated employee at Better Business Bureau Inc. is Matthew M Fehling with fiscal year 2024 compensation of $806,227.

Revenue, expenses, and employee compensation

Revenue

$20,730,672

Expenses

$19,922,055

Employee compensation

$14,927,620
Revenue, expenses, and employee compensation over time

Reported Compensated Employees

Matthew M Fehling
President and Chief Executive Officer
$806,227
$693,805 No related comp$112,422
John G Ponder
Vice President and CAO
$513,549
$493,049 No related comp$20,500
Chad R Frank
Vice President, Strategy
$278,986
$261,015 No related comp$17,971
Brian J Lawler
Director BUS Relations
$253,292
$235,373 No related comp$17,919
Richard Chapman
Director BUS Relations
$230,944
$213,976 No related comp$16,968
Michael Sedio
Vice President and Chief Operating Officer
$209,700
$161,441 $41,762 $6,497
Koriann Morales
Vice President and CPO
$209,414
$200,669 No related comp$8,745
Patty Beckman
Chief Financial Officer
$191,568
$183,807 No related comp$7,761
Brenda J Williams
BUS Relations REP
$189,636
$177,097 No related comp$12,539
Katheryne E Schaab
DR of COM Mrktng
$182,764
$169,968 No related comp$12,796
Noelle K Rooke
Vice President of People and CUL
$166,088
$159,788 No related comp$6,300

Benchmark Employee Compensation

Non-Employee Board Members

Aaron Frazier
Board Member
Allen Maxwell
Board Member
Anthony Nardo
Board Member
Bradley Smith
Treasurer
Brian Burt
Board Member
Brian Mohr
Board Member
Byram Frost
Board Member
Carmen Jandacek
Board Member
Carrie Young
Former Chair
Cathy Graham
Board Member
Celia Waddington
Board Member
Chris Demarco
Board Member

Mission Statement

TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. THE BUREAU ACCOMPLISHES THIS BY: CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES, SETTING STANDARDS FOR MARKETPLACE TRUST, ENCOURAGING AND SUPPORTING BEST PRACTICES, CELEBRATING ROLE MODELS, AND DENOUNCING SUBSTANDARD MARKETPLACE BEHAVIOR.

Revisions to this organization profile

September 30, 2025:
2024 Better Business Bureau Inc. 990 filed
September 27, 2024:
2023 Better Business Bureau Inc. 990 filed
September 20, 2023:
2022 Better Business Bureau Inc. 990 filed

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