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Organizations Better Business Bureau Inc.

Better Business Bureau Inc.

Fiscal year ending 2019. Filed on November 13, 2020.

1010 E Missouri Avenue
Phoenix, Arizona 85014

Better Business Bureau Inc. (EIN: 86-0006552) has filed an IRS Form 990 since at least fiscal year 2016. In its fiscal year 2019 IRS Form 990 filing, Better Business Bureau Inc., a 501(c)(6) business league, reported compensation for 11 out of 196 total employees. Among the employees shown here, the average compensation is $194,877. The highest compensated employee at Better Business Bureau Inc. is Matt Fehling with fiscal year 2019 compensation of $442,555.

Revenue, expenses, and employee compensation

Revenue

$14,118,756

Expenses

$14,179,176

Employee compensation

$9,720,121
Revenue, expenses, and employee compensation over time

Reported Compensated Employees

Matt Fehling
President and Chief Executive Officer
$442,555
$409,490 No related comp$33,065
John Ponder
Vice President and CAO
$405,268
$390,793 No related comp$14,475
Chad Frank
Vice President, Strategy
$187,193
$176,748 No related comp$10,445
Curt Hench
Vice President and Chief Financial Officer
$154,796
$144,956 No related comp$9,840
Katheryn Schaab
Marketing EXEC
$144,308
$134,631 No related comp$9,677
Kelsey Rainey
Marketing EXEC
$142,463
$132,930 No related comp$9,533
Brian Lawler
Director BUS Relations
$142,115
$129,964 No related comp$12,151
Koriann Morales
Vice President and CPO
$137,159
$127,775 No related comp$9,384
Robert Cote
BUS Relations Director
$131,444
$121,814 No related comp$9,630
Michael Sedio
Vice President and Chief Operating Officer
$129,844
$120,135 No related comp$9,709
Felicia Thompson
Vice President and CBO
$126,501
$116,795 No related comp$9,706

Benchmark Employee Compensation

Non-Employee Board Members

Anthony Nardo
Board Member
Bradley Smith
Treasurer
Brian Burt
Board Member
Brian Mohr
Board Member
Byram Frost
Board Member
Carmen Jandacek
Board Member
Carrie Young
Secretary
Celia Waddington
Board Member
Chris Sharfner
Board Member
David Lorenz
Board Member
Elaine Labedz
Board Member
Elaine Ralls
Board Member

Mission Statement

TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. THE BUREAU ACCOMPLISHES THIS BY: CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES, SETTING STANDARDS FOR MARKETPLACE TRUST, ENCOURAGING AND SUPPORTING BEST PRACTICES, CELEBRATING ROLE MODELS, AND DENOUNCING SUBSTANDARD MARKETPLACE BEHAVIOR.

Revisions to this organization profile

September 30, 2025:
2024 Better Business Bureau Inc. 990 filed
September 27, 2024:
2023 Better Business Bureau Inc. 990 filed
September 20, 2023:
2022 Better Business Bureau Inc. 990 filed

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