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Compensation 990 is an independent service that uses public IRS Form 990 filings as its source data. We clean and standardize this information, but the original filings may contain errors or omissions. Years on this site refer to the organization’s fiscal year end date on the filing.

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Organizations Better Business Bureau Inc.

Better Business Bureau Inc.

Fiscal year ending 2023. Filed on September 27, 2024.

1010 E Missouri Avenue
Phoenix, Arizona 85014

Better Business Bureau Inc. (EIN: 86-0006552) has filed an IRS Form 990 since at least fiscal year 2016. In its fiscal year 2023 IRS Form 990 filing, Better Business Bureau Inc., a 501(c)(6) business league, reported compensation for 12 out of 186 total employees. Among the employees shown here, the average compensation is $242,462. The highest compensated employee at Better Business Bureau Inc. is Matthew M Fehling with fiscal year 2023 compensation of $640,631.

Revenue, expenses, and employee compensation

Revenue

$17,504,367

Expenses

$17,434,503

Employee compensation

$12,932,269
Revenue, expenses, and employee compensation over time

Reported Compensated Employees

Matthew M Fehling
President and Chief Executive Officer
$640,631
$599,408 No related comp$41,223
John G Ponder
Vice President and CAO
$477,383
$459,362 No related comp$18,021
Chad R Frank
Vice President, Strategy
$255,804
$240,071 No related comp$15,733
Brian J Lawler
Director BUS Relations
$223,367
$205,693 No related comp$17,674
Koriann Morales
Vice President and CPO
$210,786
$198,072 No related comp$12,714
Curt Hench
Chief Financial Officer
$209,459
$201,522 No related comp$7,937
Michael Sedio
Vice President and Chief Operating Officer
$208,759
$163,252 $40,288 $5,219
Katheryne E Schaab
DR of COM Mrktng
$168,132
$155,663 No related comp$12,469
Noelle K Rooke
Vice President of People and CUL
$165,237
$159,870 No related comp$5,367
Brenda J Galindo
BUS Relations REP
$164,803
$152,827 No related comp$11,976
Richard Chapman
Director BUS Relations
$153,409
$138,184 No related comp$15,225
Patty Beckman
Chief Financial Officer
$31,777
$31,777 No related compNo other comp

Benchmark Employee Compensation

Non-Employee Board Members

Aaron Frazier
Board Member
Allen Maxwell
Board Member
Anthony Nardo
Board Member
Bradley Smith
Treasurer
Brian Burt
Board Member
Brian Mohr
Board Member
Byram Frost
Board Member
Carmen Jandacek
Board Member
Carrie Young
Former Chair
Celia Waddington
Board Member
Chris Sharfner
Board Member
Dave Martin
Board Member

Mission Statement

TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. THE BUREAU ACCOMPLISHES THIS BY: CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES, SETTING STANDARDS FOR MARKETPLACE TRUST, ENCOURAGING AND SUPPORTING BEST PRACTICES, CELEBRATING ROLE MODELS, AND DENOUNCING SUBSTANDARD MARKETPLACE BEHAVIOR.

Revisions to this organization profile

September 30, 2025:
2024 Better Business Bureau Inc. 990 filed
September 27, 2024:
2023 Better Business Bureau Inc. 990 filed
September 20, 2023:
2022 Better Business Bureau Inc. 990 filed

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