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Compensation 990 is an independent service that uses public IRS Form 990 filings as its source data. We clean and standardize this information, but the original filings may contain errors or omissions. Years on this site refer to the organization’s fiscal year end date on the filing.

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Organizations Consortium for Service Innovation

Consortium for Service Innovation

Fiscal year ending 2020. Filed on November 11, 2021.

751 Laurel Street Pmb 533
San Carlos, California 94070

Consortium for Service Innovation (EIN: 91-1745801) has filed an IRS Form 990 since at least fiscal year 2016. In its fiscal year 2020 IRS Form 990 filing, Consortium for Service Innovation, a 501(c)(6) business league, reported compensation for 4 out of 7 total employees. Among the employees shown here, the average compensation is $200,396. The highest compensated employee at Consortium for Service Innovation is Matthew Seaman with fiscal year 2020 compensation of $376,743.

Revenue, expenses, and employee compensation

Revenue

$1,718,199

Expenses

$1,366,066

Employee compensation

$1,021,008
Revenue, expenses, and employee compensation over time

Reported Compensated Employees

Matthew Seaman
Executive Director
$376,743
$365,770 No related comp$10,973
Arnfinn Austefjord
Program Director
$187,644
$182,295 No related comp$5,349
Kelly Murray
Program Director
$167,297
$162,424 No related comp$4,873
Greg Oxton
Director
$69,898
$69,058 No related comp$840

Benchmark Employee Compensation

Non-Employee Board Members

Brad Smith
President
Dave Cutler
Director
Doris Jurisson
Vice President
Jim Burroughs
Director
Michelle Musgrove
Director
Steve Young
Secretary
Tom Brennan
Director

Mission Statement

THE ORGANIZATION WAS FORMED TO IMPROVE BUSINESS CONDITIONS IN THE COMPUTER HARDWARE AND SOFTWARE INDUSTRY. THE MEMBERS CONSIST OF CUSTOMER SUPPORT DIVISIONS OF COMPUTER HARDWARE AND SOFTWARE COMPANIES. THE MEMBERS WORK TOGETHER TO CREATE STRATEGIES, BUSINESS MODELS, STANDARDS, AND OPERATIONAL GUIDELINES TO IMPROVE CUSTOMER SUPPORT SERVICES. THE ORGANIZATION'S OBJECTIVE IS TO ASSIST CUSTOMER SUPPORT DIVISION OF COMPUTER COMPANIES TO MEET THE DEMANDS OF THEIR PRODUCT'S CUSTOMERS. THE CUSTOMER SUPPORT DIVISIONS OF COMPUTER COMPANIES ARE WORKING TOGETHER, THROUGH THE CONSORTIUM, TO DEVELOP STRATEGIES TO REDUCE CUSTOMER SUPPORT COSTS AND INCREASE CUSTOMER SUPPORT QUALITY.

Revisions to this organization profile

November 14, 2025:
2024 Consortium for Service Innovation 990 filed
November 14, 2024:
2023 Consortium for Service Innovation 990 filed
November 13, 2023:
2022 Consortium for Service Innovation 990 filed

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