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Compensation 990 is an independent service that uses public IRS Form 990 filings as its source data. We clean and standardize this information, but the original filings may contain errors or omissions. Years on this site refer to the organization’s fiscal year end date on the filing.

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Organizations Public & Societal Benefit Pacific Service Credit Union

Pacific Service Credit Union

Fiscal year ending 2021. Filed on November 15, 2022.

1355 Willow Way
Concord, California 94520

Pacific Service Credit Union (EIN: 94-6061277) has filed an IRS Form 990 since at least fiscal year 2016. In its fiscal year 2021 IRS Form 990 filing, Pacific Service Credit Union, a 501(c)(14) state-chartered credit union or mutual reserve fund, reported compensation for 13 out of 176 total employees. Among the employees shown here, the average compensation is $371,846. The highest compensated employee at Pacific Service Credit Union is Virginia Lampson with fiscal year 2021 compensation of $719,500.

Revenue, expenses, and employee compensation

Revenue

$45,146,351

Expenses

$40,544,137

Employee compensation

$20,521,133
Revenue, expenses, and employee compensation over time

Reported Compensated Employees

Virginia Lampson
President and Chief Executive Officer
$719,500
$642,492 No related comp$77,008
David Kato
Executive Vice President and Chief Financial Officer
$476,420
$407,469 No related comp$68,951
Nannette Cutliff
Senior Vice President and Chief Information Officer
$441,362
$392,941 No related comp$48,421
Chris Oldag
Senior Vice President and CLO
$432,844
$381,425 No related comp$51,419
Kristin Dove
Senior Vice President and Chief Medical Officer
$385,543
$322,730 No related comp$62,813
Barbara Smith
Senior Vice President and CAO
$380,029
$317,914 No related comp$62,115
Michele Speer
Vice President
$333,978
$304,304 No related comp$29,674
Pansy Fong
Vice President and Controller
$305,788
$280,956 No related comp$24,832
Michelle Shelor
Senior Vice President and Chief Operating Officer
$298,545
$261,091 No related comp$37,454
Hemlata Patel
Vice President
$281,613
$230,557 No related comp$51,056
Steven Craige
Vice President
$278,967
$246,345 No related comp$32,622
Jeffrey Bell
Vice President
$264,055
$248,804 No related comp$15,251

Benchmark Employee Compensation

Non-Employee Board Members

Amar Panchal
Vice Chair
Betty Vineyard
Director
David Sena
Director
Jim Peterson
Director
John Cadwalader
Director
Julia Banning
Secretary and Treasurer
Kathleen Tappero
Director
Maria Demartini
Chair
William Chen
Director

Contractors

Newground International Inc.
New Hq Planning and Design
$6,640,404
Insight Direct USA
IT/Operations
$936,637
Fiserv Inc.
Operations
$664,818
Jack Henry & Associates Inc.
IT/Operations
$549,687
AT&T
IT/Operations
$528,869

Mission Statement

PACIFIC SERVICE CREDIT UNION IS A FULL SERVICE STATE-CHARTERED CREDIT UNION THAT PROVIDES A BROAD RANGE OF LOAN AND DEPOSIT PRODUCTS AND OTHER FINANCIAL SERVICES TO ITS MEMBERS USING VARIOUS CHANNELS INCLUDING BRANCHES, A CALL CENTER, MOBILE APPLICATIONS, AND THE INTERNET.

Revisions to this organization profile

October 31, 2025:
2024 Pacific Service Credit Union 990 filed
November 5, 2024:
2023 Pacific Service Credit Union 990 filed
November 2, 2023:
2022 Pacific Service Credit Union 990 filed

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