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Compensation 990 is an independent service that uses public IRS Form 990 filings as its source data. We clean and standardize this information, but the original filings may contain errors or omissions. Years on this site refer to the organization’s fiscal year end date on the filing.

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Organizations Better Business Bureau

Better Business Bureau

Fiscal year ending 2021. Filed on November 3, 2022.

1805 Rutherford Lane 100
Ste 120
Austin, Texas 78754

Better Business Bureau (EIN: 74-1116918), also known as Bbb Serving the Heart of Texas, has filed an IRS Form 990 since at least fiscal year 2016. In its fiscal year 2021 IRS Form 990 filing, Better Business Bureau, a 501(c)(6) business league, reported compensation for 9 out of 158 total employees. Among the employees shown here, the average compensation is $260,112. The highest compensated employee at Better Business Bureau is Carrie A Hurt with fiscal year 2021 compensation of $637,916.

Revenue, expenses, and employee compensation

Revenue

$18,551,696

Expenses

$18,036,971

Employee compensation

$5,439,572
Revenue, expenses, and employee compensation over time

Reported Compensated Employees

Carrie A Hurt
President and Chief Executive Officer
$637,916
$617,359 No related comp$20,557
Joshua Hares
Chief Revenue Officer
$407,301
$372,540 No related comp$34,761
Erin Dufner
Chief Marketing Officer
$326,706
$301,039 No related comp$25,667
Justin Brookhart
Vice President, Operations
$187,777
$166,384 No related comp$21,393
Damon West
FW Development Representat
$173,609
$152,889 No related comp$20,720
Coni Scudder
AB Development Representat
$167,767
$151,301 No related comp$16,466
Sarah Smock
Vice President, Marketing
$150,054
$131,006 No related comp$19,048
Chelsea Ellis
Vp-Customer Development
$145,408
$126,778 No related comp$18,630
Tiffen Eshpeter
Chief Operating Officer
$144,474
$137,736 No related comp$6,738

Benchmark Employee Compensation

Non-Employee Board Members

Adam Davis
Director
Alan Cutting
Director
Angie Sinkfield
Vice Chair
Brian Jones
Chair
Curt Dubose
Director
Enrique Romero
Director
Evan Islam
Director
Glenn Newberry
Director
Grant Brashear
Director
Harold Ingersoll
Director
Jeff Evins
Director
Jessica Pelache
Executive Committee Member

Mission Statement

BBB'S MISSION IS TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. BBB ACCOMPLISHES THIS MISSION BY:- DEVELOPING MEASURES, PROGRAMS, AND SERVICES FOR THE PROTECTION OF THE GENERAL PUBLIC- ENCOURAGING AND SUPPORTING BEST PRACTICES BY ENGAGING WITH AND EDUCATING CONSUMERS AND BUSINESSES- CELEBRATING MARKETPLACE ROLE MODELS- CALLING OUT AND ADDRESSING SUBSTANDARD MARKETPLACE BEHAVIOR- CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES AND CHARITIES

Revisions to this organization profile

November 12, 2025:
2024 Better Business Bureau 990 filed
November 11, 2024:
2023 Better Business Bureau 990 filed
November 2, 2023:
2022 Better Business Bureau 990 filed

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